Privacy Policy

Privacy Notice for Business Packaging Enquiries

Chaozhou Jiayin Packaging Co., Ltd. (Jiayin Packaging), China
Contact: Jiayinpackaging@gmail.com
Effective date: to be completed on publication

This notice explains how Jiayin Packaging handles information provided through its Meta enquiry forms and related packaging enquiries.

  1. Information covered

When you submit a packaging enquiry, we receive the information you choose to provide. This may include your name, business or trading name, phone number, optional email address, purchasing purpose, packaging requirement, estimated order quantity and delivery country. During follow-up, you may also provide product specifications, artwork, delivery details or other information needed to prepare a quotation or process an order.

Please provide only information relevant to your business enquiry. Do not send identity documents, payment card details or sensitive personal information through an advertising enquiry form.

  1. Why we use your information

We use enquiry information to understand your packaging requirements, assess suitable specifications and availability, prepare quotations, discuss samples and delivery, and communicate with you about your enquiry or order by WhatsApp, phone or email. We may also keep relevant business records and use them to handle questions, disputes and applicable legal obligations.

Submitting an enquiry does not place an order or create an obligation to buy. We will seek any permission required before using your details for unrelated marketing.

  1. Access and sharing

Information may be accessed by Jiayin Packaging personnel responsible for sales and enquiry handling. We may use service providers for business communications and record keeping. Where needed for your requested quotation or order, relevant information may be shared with providers assisting with shipping, payments or other fulfilment services. Disclosures may also be necessary to meet applicable legal requirements or respond to lawful requests.

We do not sell information collected through Meta enquiry forms. We restrict use and disclosure to the purposes described in this notice and any other purpose you separately authorise.

Meta and WhatsApp operate their own services and handle information under their own privacy policies. This notice explains Jiayin Packaging’s handling of information it receives; it does not replace those providers’ policies.

  1. International handling

Jiayin Packaging is based in China. If you enquire from another country, your information may be accessed and processed in China and in countries where the communications or other service providers involved operate. Applicable safeguards and requirements depend on the processing and laws concerned.

  1. Retention and security

We retain information for as long as reasonably needed to respond to your enquiry, maintain relevant customer or transaction records, and meet applicable legal requirements. The appropriate period depends on whether an enquiry leads to an order and what records must be retained.

We use appropriate organisational and technical measures to protect enquiry information and limit access to people who need it for the relevant work. No electronic service can guarantee absolute security.

  1. Your requests

You can contact Jiayinpackaging@gmail.com to ask about the information we hold in connection with your enquiry, request correction or deletion, or ask us to stop contacting you. Depending on applicable law, you may have additional rights, including rights to object to or restrict certain processing or withdraw consent where consent is the basis for processing. Some records may need to be retained for legal obligations or existing transactions.

Please identify the enquiry and the phone number or email address used so we can locate the relevant records. We may need reasonable verification before acting on a request. Please do not send sensitive identification documents unless a secure and necessary verification process has been agreed.

  1. Business enquiries and updates

These enquiry forms are intended for adult business buyers and people planning a business purchase. They are not intended for children. We may update this notice when our enquiry handling changes; the published page will show its effective date.